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TRS Virtual Mobility Coach FAQ'S
I am struggling to log into the app as when I do it’s says you have been logged out for security reasons.
I am struggling to log into the app as when I do it’s says you have been logged out for security reasons.

ERROR: For security reasons you are logged out, please login once again.

Juliet Starrett avatar
Written by Juliet Starrett
Updated over a week ago

❌ ERROR: For security reasons you are logged out, please login once again.

Please see below a couple of things you can try that might help fixing this error.

1️⃣ Delete/reinstalling the app.
2️⃣ Changing the password
3️⃣ If you're prompted at login to allow facial recognition to unlock, decline that.

If you are experiencing issues that none of our articles has helped you solve, please contact by clicking the button below:

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