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Whenever I try to open the mobility videos that are emailed to me it requires me to login to the site where I can no longer access the the email
Whenever I try to open the mobility videos that are emailed to me it requires me to login to the site where I can no longer access the the email
Juliet Starrett avatar
Written by Juliet Starrett
Updated over a week ago

You'll need to be logged in on the browser that the videos are opening in.
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Most users who report this problem are using incognito or private browsing sessions so that when the new window opens, they're not logged in.
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